FAQ

Shipping

Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.
Because all our packages are insured during transport, our courier will request a signature for quality reception. Therefore, it is not possible to use a post office box as a delivery address.
We ship to all countries in the world but not all countries are entered by default on our website and not all shipping possibilities are available for all countries. Would you like to send an order to a country not mentioned in our shop, please feel free to conact us for more information info@subsupply.eu.
A product in stock, is immediately available.
If you order before 13:00, your order will be shipped the same day (except for weekends and holidays). Exceptionally, it may be that a product is out of stock at time of your order. In this case we will inform you as soon as possible about expected delivery time after which you can choose to wait or cancel the article to your order.