Track & Trace

All our parcels are fully traceable. If you receive an email from us telling you that your order has been send you should receive an email form our courier in the evening.
This email contains a track and trace link for your parcel. If for some reason the link does not work you should look for the number of your parcel

If your parcel number starts with 0512 You can trace your parcel here. Your parcel will be send with DPD

If your parcel number starts with 755 You can trace your parcel here. Your parcel will be send with GLS

If your parcel number starts with 312 You can trace your parcel here You must use the field with POST/EMS. Fill in your number and click "Track"

Safe shopping

Subsupply takes great pride in offering a safe and secure online shopping experience. We understand that the safety of your personal information is extremely important to you. We keep your credit card transaction safe by using industry standard secure socket layer (SSL) software, which is among the best technology available for ensuring secure online commerce transactions. SSL encrypts your credit card information so that it cannot be read as it is transmitted over the Internet, whether through a desktop computer or a mobile device.

Companies and VAT

Companies inside EU but outside The Netherlands can receive an invoice without VAT if provided full company details and VAT number. To make sure your invoice is without VAT, please contact us by mail or make a note during the order process. VAT paid in advance will be refunded once the data has been checked and the order is processed.

Companies inside The Netherlands do have the possibility to order on account. Orders can be placed by mail or through our webshop where you can choose payment option "as agreed". To use this option you need our permission in front.

Track & Trace

Safe shopping

Companies and VAT

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